Privacy Policy

1. Introduction

Room Finder (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

2. Information We Collect

2.1 Personal Information

We collect the following personal information:

• Name, email address, and phone number
• Payment information (processed securely by third parties)
• Profile information and preferences
• Communication records with hosts/guests
• Government-issued ID (for host verification)

2.2 Property Information

For hosts, we collect:

• Property details, photos, and descriptions
• Location and address information
• Pricing and availability data
• Property ownership or rental documentation

2.3 Usage Information

We automatically collect:

• Device information and IP addresses
• Browser type and operating system
• Pages visited and time spent
• Search queries and booking history
• Cookies and similar technologies

3. How We Use Your Information

We use your information to:

• Provide and improve our services
• Process bookings and payments
• Verify user identities and prevent fraud
• Communicate with you about your account
• Send marketing communications (with consent)
• Analyze usage patterns and trends
• Comply with legal obligations

4. Information Sharing

We may share your information with:

• Hosts/Guests: To facilitate bookings and communication
• Payment Processors: To process payments securely
• Service Providers: For hosting, analytics, and customer support
• Legal Authorities: When required by law or to protect rights

5. Data Security

We implement appropriate security measures to protect your information, including:

• Encryption of sensitive data
• Secure payment processing
• Regular security audits
• Access controls and authentication
• Employee training on data protection

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. For detailed information, please see our Cookies Policy.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Object to processing of your data
• Withdraw consent for marketing
• Export your data

8. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Account information is retained until you delete your account or request deletion.

9. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

10. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children under 18.

11. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these websites.

12. Marketing Communications

We may send you marketing communications if you consent. You can opt-out at any time by clicking the unsubscribe link or contacting us.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through our platform.

14. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@roomfinder237.com
Address: Adamu Street, New Town Limbe
Phone: +237 681 101 063